How Official Shops work
Your association's Official Shop is open for a short ordering window. When it is closed, the association's 24/7 store is open any time.
What is an Official Shop?
An online store with your association's own apparel and gear, made by Lettermen Sports with your association's logos. Everything is made to order.
When is it open?
Each association's Official Shop opens for a set window, usually a week or two, and closes on the last day of that window. Your association sets the dates and lets its families know.
Your association's page on our website shows when its Official Shop opens and closes, and links straight to it while it is open.
What happens after I order?
When the window closes, every order placed in it goes into production together. Your order confirmation has the delivery details for your association.
An order can be changed only while the window is still open: use the contact link in your order confirmation. Everything is custom made, so it cannot be returned or exchanged.
Missed the window?
We cannot add late orders to an Official Shop, but many associations also have a 24/7 store: order any time of the year, and it goes into production as soon as you order.
For a team order outside the ordering windows, we need at least 12 pieces of each item. Send us an inquiry and we will be in touch.