Shipping policy

Last updated September 28, 2026

Where and how we ship

Lettermen Sports ships every order from our store in Blaine, Minnesota, by UPS and USPS, to every address in the 48 contiguous United States. USPS is our default carrier for home delivery and the only carrier for PO boxes; larger or heavier packages may go by UPS. We do not currently ship outside the United States, though we regularly ship to parcel pickup stores on the border. Contact us with any questions about an international order.

Shipping rates

  • Orders of $49 or more ship free within the contiguous US.
  • Orders under $49 ship for a flat $9.99.
  • Oversized items such as wheel bags and full-size goals carry an oversize fee based on their size and weight, shown at checkout.
  • Expedited shipping is available for an extra charge: UPS 2nd Day Air and UPS Next Day Air. The price depends on the destination and on the size and weight of your order, and is shown at checkout.
  • Store pickup is free at our Blaine and Plymouth stores. Choose it at checkout and we will email you when your order is ready.

When your order ships

We ship every weekday, and by USPS on Saturdays when needed. Orders placed before 3:00 pm Central time usually ship the same day, provided the item is in stock and we can verify your address and payment. Please allow up to 7 business days for delivery. Expedited orders take priority over standard ones. Depending on availability, some items may ship separately at no extra charge. If an item is not in stock in Blaine, we bring it over from our Plymouth store, and if neither store has it we will order it in for you where possible, which adds time to delivery.

We are not responsible for delays caused by weather or holiday volume, and we do not refund shipping charges when a delivery date is missed.

Email address and tracking

Please enter a valid email address. That is where your order confirmation and tracking information go, and how we reach you with any questions about your order.

Signature on delivery

Packages worth more than $100 require a signature, so they are not left unattended or lost. Packages under $100 do not.

Damaged, lost or stolen packages

If a package arrives damaged, contact us right away. We replace items damaged in shipping with the same model and size, or issue a store credit for the original price if we no longer have the item. If a package is lost, contact us right away and we will file a claim with the carrier and investigate; items confirmed lost are replaced the same way. Once the carrier marks a package delivered it is considered yours, and we cannot be responsible for packages misplaced or stolen after delivery.

Returns

Returns and exchanges are covered by our return and refund policy.